Organization structure that support strategic initiative (Chapter 5)

IT roles and responsibilities

·         The chief information officer (CIO) is responsible for 1) overseeing all uses of information technology 2) ensuring the strategic alignment of IT with business goals and objectives.

CIO include:

 1) manager 

 2) leader 

 3)communicator

·         The chief technology officer (CTO) responsible to ensuring the throughput, speed, accuracy, availability and reliability of an organization’s information technology .

·         The chief security  officer (CSO) responsible for ensuring the security of IT systems and developing strategies , IT safeguards against attacks from hackers and viruses .

·         The chief privacy officer (CPO) responsible for ensuring the ethical and legal use of information within an organization .

·         The chief knowledge officer (CKO) responsible for collecting , maintaining , and distributing the organization’s knowledge .

The gap between business personnel and IT personnel

Business personnel possess expertise in functional areas expertise. It personnel have their own vocabularies consisting of acronyms and technical terms, effective communication between IT personnel should be a two-way street with each side making the effort to better understand the other .